Privacy Policy

Last updated: January 01, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Tshl Tawsil mobile application ("Service") and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Application refers to Tshl Tawsil, the mobile application provided by the Company.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Tshl Tawsil.
• Country refers to: Saudi Arabia
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application.
• Service Provider means any natural or legal person who processes the data on behalf of the Company.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
• You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Location Data

We collect location data to provide ride-hailing services. This includes:

• Your current location for pickup
• Your destination for drop-off
• Location tracking during active rides

Usage Data

Usage Data is collected automatically when using the Service. This may include information such as Your Device's Internet Protocol address, device type, operating system, unique device identifiers, and other diagnostic data.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service and connect you with drivers.
• To manage Your Account: to manage Your registration as a user of the Service.
• To provide ride services: to match you with available drivers and facilitate transportation.
• To contact You: To contact You by email, telephone calls, SMS, or push notifications regarding updates or informative communications.
• To process payments: To handle payment transactions for rides.
• For safety and security: To ensure the safety of riders and drivers.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

You may delete Your account at any time through the application settings or by contacting us. You can also request account deletion at: https://tshl-driver.store/account-deletion

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By visiting our website: https://tshl-driver.store
• By email: support@tshl-driver.store